FAQ 1: What is the delivery time?

3-5 weeks is typical, depending on the amount of work we have in the pipeline.

 

FAQ 2: Do we charge extra based on how many features you use?

No, unlike some vendors, you can use all our features free of charge. Our features are listed on our website. Click for features.

 

FAQ 3: Can you have future feature updates we make?

Yes, you can subscribe to our optional feature update plan.

 

FAQ 4: Can you have future design update plans?

Yes, you can subscribe to our optional design update plan and buy individual design updates but don't forget to simply change images, icons, videos, and text, which can all be done in site admin free of charge.

 

FAQ 5: Can I have my own colours?

Yes, this is part of the standard service to make sites in your brand colours, and if you don't have brand colours, we can help you with colour choices.

 

FAQ 6: Can I have my own font?

Yes, this is also part of the standard service to make sites in your brand fonts, and if you don't have brand fonts, we can help you with font choices.

 

FAQ 7: Can I have unique images?

Yes, it is also part of the standard service to provide images free of charge. You can also provide your own images, or we can work with your brand or marketing agency on images.

 

FAQ 8: Can I use video?

Yes, this is also part of the standard service to make sites with videos if you want. On some of our demos, you will see we have used video on the home page; on others, we have not. All our demo designs support the use of video.

 

FAQ 9: Can I make bespoke changes to a template?

All templates come with a wide range of bespoke options, or you can use our Template Plus Service to fully bespoke your site design. With this service, you can have any bespoke change you want; we estimate the changes, and you approve them.

 

FAQ 10: Can I mix and match template design features?

Yes, this is available via the Template Plus Service, and you can have any bespoke change you want; we have to estimate the changes, and you approve them. See the Template plus explanation before the demo pages at the end of this presentation.

 

FAQ 11: Can you provide branding?

Yes, we can provide branding for your project from award-winning branding experts in the recruitment sector. Additional fees apply for this service.

 

FAQ 12: Are sites mobile-compatible?

Yes, we have made fully mobile-ready recruitment websites since 2007.

 

FAQ 13: Can I integrate it with my ATS/CRM?

Yes, we have API connectivity with many leading ATS brands, like Avionte, Bullhorn, Firefish, Jobadder, Loxo, RecuriterFlow, TROY, Vincere, Voyager, and Zoho.

 

FAQ 14: Can I integrate it with my Job posting tool?

We have API connectivity with Broadbean, idibu, LogicMelon and Wave.

 

FAQ 15: Do we work with Google for Jobs?

Yes, as standard, we automatically send your jobs to Google for jobs API.

 

FAQ 16: Do we charge extra based on how many staff you have?

No, unlike some vendors, you can have unlimited staff members/users on the site with us.

 

FAQ 17: Do we charge extra based on how many jobs you have on the site?

Charging you for the volume of jobs on the site is entirely unethical. It costs at most £0.00000000007 pence to put a job on a website. Nothing justifies charging you by the job.

 

FAQ 18: Do we charge extra based on site visits?

No, unlike some vendors, with us, you can have unlimited visitors to your site, and the support/hosting fees won't go up. It is entirely unethical to charge you for the number of site visits. With modern website server rental plans, nothing justifies charging you for site visits.

 

FAQ 19: Do we charge extra for how many support requests you make?

No, you can make unlimited support requests. Charging you for the number of support requests you make is entirely unethical.

 

FAQ 20: Do we charge extra for making admin-based updates to the site?

100% of the updates our clients wish to make are free in the site admin, which the client has complete control over, with training materials, training videos and unlimited support provided.

 

FAQ 21: Do we charge extra for Cyber Security certificates?

No, they come as standard.

 

FAQ 22: Do we charge extra for hosting?

No, it is included in our support fees.

 

FAQ 23: Where do we host our sites?

Our websites are hosted in Germany, with an award-winning server provider who uses 100% green energy.

 

FAQ 24: What is your service uptime?

99.997%, tracked over the past 20 years. So, 100% in real terms...

 

FAQ 25: Do you offer human support?

Yes, you have a dedicated account manager and human support.

 

FAQ 26: How long does support take to deliver?

1st line support takes up to 2 hours; more advanced support will be estimated and answered, given how long it will take within 2 hours. Mission-critical issues are dealt with immediately.

 

FAQ 27: Are you GDPR Compliant?

Yes, we are fully compliant, but we also make our sites compliant with the Companies Act; at present, 75% of recruitment sites we see are in breach of this act, breaking the law and risking fines of up to £1000.

 

FAQ 28: Are you Cyber Secure?

Yes, thoroughly, and we have the added advantage of not storing personal data in our systems, where many of our competitors still take that risk.

 

FAQ 29: Can you provide SEO?

Yes, we can provide Technical SEO, On-Page SEO and Off-Page SEO.

Additional fees apply for this service.

 

FAQ 30: Can we provide Recruitment Marketing?

Yes, we have recruitment marketing plans to fit all budgets.

 

FAQ 31: Can you integrate with marketing tools like HubSpot, Paiger, etc?

Yes, we were one of the first vendors to integrate with Paiger and also with Hubspot, Bullhorn Automation, etc.

 

FAQ 32: Can you add your own pages?

Yes, the admin tools give you complete control over adding, editing, moving, and sorting pages.

 

FAQ 33: Can you manage admin access?

Yes, you have complete control over the site admin and can give users different access levels.

 

FAQ 34: Will it be complicated and time-consuming to build a site?

On average, 30-60 minutes at the start of the project and then 30-60 minutes when the test site is delivered and a contingent of 30- 60 minutes. So, 2-3 hours of your time.

 

FAQ 35: What are your terms of business?

You can read those here: https://www.recruiterweb.co.uk/cm/terms